NEW Payments, technician app and SMS, all in one CRM

The field service CRM that runs the whole job.

From the first call to the paid invoice, Roll On Call keeps customers, schedules, dispatch, technicians and payments on one record your office and field team share.

  • 14 days free
  • No card required
  • $25 off your first paid month
Call to jobone recordDispatch boardlive statusInvoice paidvia Stripe
Roll On Call dashboard showing today's jobs, the dispatch board, technician status, invoices and recent payments
Roll On Call dashboard, shown with sample data.
One record, nine hand-offs

Lead to payment without retyping a thing.

Keep the request, service address, technician updates and invoice connected, so the next person can pick up the job without starting the conversation again.

Job record · Dana RuizStep 1 of 9 · Lead
Lead
Website widget · furnace not heating
Call
Waiting
Customer
Waiting
Job
Waiting
Schedule
Waiting
Dispatch
Waiting
Technician
Waiting
Completion
Waiting
Payment
Waiting
One record from first contact to paymentLead
Sample record for illustration.
The product

Everything the job touches, in one place.

All features

Customer CRM

Contacts, service locations, notes and every past job in one record the whole team reads.

Dispatch board

Unassigned, scheduled and in-progress work at a glance. Reassign without losing context.

Scheduling

Shared calendar by technician and Service Area.

Technician app

Assigned jobs, directions, history and status updates.

Phone and SMS

Business number, calls and texts on Team and Pro.

Invoices and payments

Invoice from the job and collect card payments through Stripe.

Smart Website Widget

Website requests land as leads and convert into jobs.

Reports

Jobs, revenue, invoices and payments by period.

See it with your own jobs.Create your account and add your first customer in a few minutes.
Start free trial
FAQ

Common questions

What is Roll On Call?

Roll On Call is a field service CRM for trades that work at the customer's location. It keeps leads, calls, customers, jobs, scheduling, dispatch with live technician location, the technician app, invoices and payments on one connected record.

Can customers pay through Roll On Call?

Yes. You create invoices from completed jobs and collect card payments through Stripe. Cash and check payments can be recorded on the job, and paid and unpaid work shows in reports.

Do technicians get their own app?

On Team and Pro, technicians get unlimited restricted logins to the technician app, where they see assigned jobs, addresses, history and notes and update job status from the field. With location permission granted on the device, the app also supplies the live technician location dispatchers see on the map.

Is business phone and SMS included?

Business phone and SMS are included on Team and Pro, powered by Telnyx. Solo uses in-app notifications and does not include SMS.

How does the free trial work?

Every plan starts with a 14-day free trial with no card required. When you choose a plan, your first paid month is $25 off.

Which trades is it built for?

Locksmiths, plumbers, HVAC, electrical, garage door, towing, landscaping, pest control, cleaning and more than a dozen other trades. If your team goes to the customer, it fits.

Questions before you start? Call 888-996-7770.

Run your next job in Roll On Call.

Start a 14-day free trial. No card required, and your first paid month is $25 off.

Plans from $59/month after the trial. Cancel anytime.